Send Payment Links via WhatsApp: A Faster Way for Merchants to Get Paid with PayGenius

In today’s fast-moving digital economy, speed, convenience, and customer experience are critical to successful payments. Businesses no longer want complex checkout processes or delayed collections. Instead, they want simple, secure ways to get paid instantly, securely and seamlessly. 

This is why we at PayGenius are excited to launch our new WhatsApp payment link feature which enables merchants to send payment links directly via WhatsApp from the PayGenius platform, on both mobile and desktop. It is simple, powerful, fast and efficient. 

This powerful enhancement makes it easier than ever for our B2B merchants to request payments, and improve cash flow all through a channel customers already trust and use daily.

Why WhatsApp Payments Matter for B2B Merchants

WhatsApp has become one of the most widely used communication platforms globally, especially in Africa. For businesses, it is more than just a messaging app, it is a core sales, support, and engagement tool.

By enabling payment links via WhatsApp, PayGenius helps merchants bridge the gap between conversation and conversion.

Instead of:

• Sending invoices that go unpaid

• Asking customers to navigate complex portals

• Following up repeatedly on outstanding payments

  
  

Merchants can now send a secure payment link instantly, directly within an existing WhatsApp conversation.

Introducing PayGenius WhatsApp Payment Links

With the new PayGenius WhatsApp feature, merchants can:

• Generate a secure payment link from the PayGenius platform

• Send that link via WhatsApp on mobile or desktop

• Allow customers to pay instantly using supported payment methods

• Track payments in real time within their PayGenius dashboard

This feature is designed specifically for B2B, service-based, and remote-payment scenarios, where speed and simplicity are essential.

Key Benefits of Sending Payment Links via WhatsApp

1. Faster Payments, Improved Cash Flow

Payment delays are a major challenge for businesses. WhatsApp payment links reduce friction by allowing customers to pay the moment they receive the request. There are no logins, no searching for invoices, just a simple click, pay, done process.

This leads to:

• Faster payment turnaround

• Reduced debtor days

• Improved working capital

  
  

2. Meet Customers Where They Already Are

Customers are far more likely to respond on WhatsApp than email. By sending payment links through WhatsApp, merchants leverage a high-engagement channel that customers check multiple times a day.

This is especially effective for:

• SMEs and enterprise clients

• Field sales teams

• Remote and service-based businesses

• Collections and account follow-ups

  
  

3. Seamless Experience on Mobile and Desktop

Whether you’re working from your phone or your office computer, the PayGenius WhatsApp payment link feature works seamlessly across both mobile and desktop.

This flexibility allows:

• Sales teams to send links on the go

• Finance teams to manage payments from the office

• Business owners to operate efficiently from anywhere

  
  

4. Secure and Trusted Payments

Security remains a top priority at PayGenius. Every payment link generated through the platform is secure, encrypted, and compliant with payment industry standards.

Customers are redirected to a trusted PayGenius checkout environment, ensuring:

• Data protection

• Payment integrity

• Peace of mind for both merchants and customers

  
  

5. Reduced Manual Admin and Follow-Ups

By simplifying the payment process, merchants spend less time:

• Chasing payments

• Resending invoices

• Manually reconciling transactions

  
  

All payments made through WhatsApp links are automatically recorded in the PayGenius platform, giving you clear visibility and reporting.

How It Works

1. Log into the PayGenius platform

2. Generate a payment link

3. Send the link directly via WhatsApp

4. Customer completes payment securely

5. Track and reconcile the payment in real time

It’s that simple.

A Smarter Way to Get Paid

As digital payments continue to evolve, businesses that adopt convenient, customer-centric payment methods gain a competitive advantage. WhatsApp payment links empower merchants to move faster, serve customers better, and get paid without friction.

At PayGenius, we are committed to building tools that help businesses grow, scale and expand. This feature is another step toward smarter, more connected payments.

Book a Demo Today

The PayGenius WhatsApp payment link feature is now available for merchants.

If you would like to see how it works or discuss how it can benefit your business, we’d love to help you with a demo. Contact our sales team at: sales@paygenius.co.za and book a demo today so you can start sending payment links via WhatsApp directly through the PayGenius platform.